About Hong Kong Flower Shop — Serving Customers Since 1998
Being far away does not mean missing the moments that matter. Since 1998, Hong Kong Flower Shop has helped customers in Hong Kong and around the world send flowers to the people they care about.
We are a local Hong Kong florist, based here in the city where your flowers will be delivered. Whether you are ordering from overseas or choosing a gift closer to home, our aim is simple: thoughtful flowers, helpful service and a clear way to get in touch before and after your order.
A Local Hong Kong Florist with a History Since 1998
Flowers often carry a message that is difficult to put into words: happy birthday, congratulations, thank you, I miss you, or simply, I am thinking of you. We understand that you are trusting us with more than a bouquet.
Our flower specialists prepare bouquets and arrangements for birthdays, anniversaries, celebrations and everyday gestures of care. We focus on freshness, thoughtful presentation and helping your gift express what you want to say.
Sending Flowers to Hong Kong from Overseas
When your recipient is in Hong Kong and you are abroad, you want to know who is handling your gift and how to ask for help. Ordering through HongKongFlowerShop.com connects you with a florist based in Hong Kong, with customer support available through our website.
You can browse online, choose your flowers and provide your recipient’s Hong Kong delivery details and personal message. Prices are displayed in Hong Kong dollars (HKD), and delivery dates and cutoffs refer to Hong Kong time.
To help us arrange delivery, please provide the full address, the recipient’s name and a local mobile number where possible. If you are unsure about an address, the delivery arrangements or which flowers to choose, use our Customer Service form before ordering. We will reply to the email address you provide, so you can contact us without making an international phone call.
Flower Delivery for Customers Here in Hong Kong
If you live or work in Hong Kong, we are here for your local gifting needs too. From a birthday surprise for a friend to an anniversary bouquet or a thank-you for a colleague, you can buy flowers online and arrange delivery to someone in the city.
We offer flower delivery across Hong Kong Island, Kowloon and the New Territories. Our published same-day delivery cutoff is 2:00 PM Hong Kong time. For the best selection and to help us plan your delivery, please order at least a day ahead where possible, especially around Valentine’s Day and Mother’s Day.
Severe weather can affect deliveries. Please read our same-day flower delivery information and ordering and delivery FAQs, or contact us before purchasing if your delivery has particular timing or access requirements.
Fresh Flowers and Clear Expectations
Our bouquets and arrangements use fresh flowers selected for the design. Flowers are seasonal, and weather and supply can affect availability. If the main flowers you have chosen are unavailable, our team will discuss alternatives with you. Matching flowers may be substituted in line with our published substitution policy while preserving the overall arrangement.
We would rather explain how an order will be handled than make promises that leave you uncertain. You can find further details about flower availability, delivery arrangements and order changes in our FAQs.
Our Satisfaction Guarantee: Support After You Order
Your purchase is backed by our 100% Satisfaction Guarantee. We guarantee fresh, beautiful floral arrangements and quality specialty gifts. If you are not satisfied with your purchase at the time of delivery, please let us know. We will be happy to arrange a replacement or make a refund.
The guarantee applies whether you order in Hong Kong or from overseas. If something is not right when the gift arrives, contact us with your order details and a description of the concern. Photos can help, but they are not a condition of the guarantee.
Hear from Customers Who Have Chosen Us
Our published customer feedback includes messages from senders in Hong Kong and overseas. Rather than asking you to rely only on what we say, we invite you to read about their experiences.
“They were very prompt and efficient (particularly as my request was very last minute). I can highly recommend their business.”
— Matt Hegarty
“Thank you, everyone at Hong Kong Flower Shop. This is my second time shopping at your shop, and the service is excellent. I will use your service again in the near future.”
— Michael, London UK
Read more customer testimonials.
Talk to Our Hong Kong Team
Have a question before placing an order, need help choosing flowers, or want to follow up on a delivery? Please use our Customer Service form. For an existing order, include your order number if available, the recipient’s name and the delivery date so we can identify your purchase.
Hong Kong address: 17/F, 80 Gloucester Road, Wan Chai, Hong Kong.
For information about how we handle order details, enquiries and optional photos, please read our Privacy Policy.
Whether you are a few streets away or on the other side of the world, we look forward to helping you make someone’s day in Hong Kong.